Privacy Policy

This Privacy Policy sets out our information gathering and sharing practices for the websites and services hosted and managed by Public Good Software, Inc., including publicgoodsoftware.compublic.gdpublicgood.com, and publicgood.me.

Notice

We reserve the right to change this Privacy Policy from time to time, as necessary and as our service develops. The most current Privacy Policy will be available at https://publicgood.com/privacy. Material changes to this Privacy Policy will be announced on the PGS website, and will be emailed to registered users. Your continued use of the PGS Services or the PGS Websites constitutes acceptance of this Privacy Policy.

Please be aware that if you click on any links that take you to other sites, the privacy policies and terms of use of those other sites will apply, and not this Privacy Policy.

The Who, What and How of Information Collection

We collect and use different information from different people, based on their relationship to the PGS Service and the PGS Website. Keep in mind that these categories are not mutually exclusive – you may be a Donor and a Fundraiser, or a Visitor and a Donor, etc.

Visitors

A Visitor is anyone who visits any PGS website or any other page hosted at publicgoodsoftware.compublic.gd or publicgood.mepublicgood.com, or any website hosted or maintained by PGS on behalf of a PGS client. PGS collects standard analytics information about visitors to the PGS websites. PGS uses cookies and other tools to collect information on how Visitors are using the website and Services. This information may include IP address, referring site, pages visited, date and time of the visit, and how long a Visitor viewed any given page. This information is used to help improve the PGS website and Services and for other internal purposes. This information is not sold to any third parties, but may be shared with third parties for the purpose of improving the PGS website and Services and for other purposes. PGS may provide third parties with aggregate information regarding Visitors to the PGS websites and the Services. This aggregate information will not contain any personally identifiable information that refers or relates to you.

Visitors to the PGS websites or Services may sign up for an email mailing list. Visitors may unsubscribe from the email list at any time, however it may take up to one business day to process email address removals.

If a Visitor to a PGS website makes a donation to an Organization through PGS, we will collect information from the Visitor, including name and credit card information. This information is treated as Donor information, as explained below.

Donors

A Donor is a user who makes a donation to an Organization. Donors may provide PGS information to PGS which may include the Donor’s name, email address, phone number and mailing address as well as information about how the Donor uses the Services (“Donor Data”). PGS will share Donor Data with the Organization receiving the donation. Organizations may also share existing donor information with PGS, and PGS will treat such Donor Data in accordance with this Privacy Policy. PGS may access Donor Data from time to time for the purpose of maintaining and improving the Services. PGS will not sell Donor Data to third parties. Organizations are responsible for ensuring that they have permission to use their Donor Data, including Donor Data collected outside of the PGS Services, and that their collection and use of Donor Data is in accordance with their local laws.

Some Organizations may process Donor credit cards through PGS when a Donor makes a donation via a PGS fundraising page. PGS may share Donor information, such as name, email address, phone number, mailing address and credit card information with a third-party credit card clearinghouse. Credit card numbers entered into the secure form through the PGS Services are encrypted and sent to a third party credit card clearinghouse for processing. Organizations never see Donor credit card information for purchases made through PGS’s online donation. PGS may share transaction data and Donor Data on a confidential basis with external auditors as well as Organization auditors for compliance purposes.

A Donor may choose to share their transaction history or personal information with other Organizations using the PGS Services or with the public via PGS by using social networking tools provided as part of the PGS Services. PGS will never share Donor information publicly or via social networks without the Donor’s permission.

A Donor may deactivate their account at any time. However, PGS will not be able to rescind previously shared information.

Fundraisers

A Fundraiser is a person who is using the PGS Services to help raise funds for an Organization on the PGS Services. Fundraisers may provide personal information to PGS, including their name, email address, phone number and mailing address. Fundraisers may also provide PGS with additional information about themselves and their social networks by connecting their social media accounts with PGS Services. PGS may use this information to help improve the PGS website and Services and for other internal purposes. PGS may share Fundraiser information, including shared social network information, with Organizations using the PGS Services.

A Fundraiser may choose to share their fundraising history or personal information with other Organizations using the PGS Services or with the public via PGS by using social networking tools provided as part of the PGS Services. PGS will never share Fundraiser information publicly or via social networks without the Fundraiser’s permission.

A Fundraiser may deactivate their account at any time. However, PGS will not be able to rescind previously shared information.

Security of Your Information

PGS Takes the security of your information very seriously. The PGS Service runs on servers that are in a secured physical and network environment. Reasonable efforts are made to secure web servers, networks, host operating systems and databases against unauthorized access. Please remember that the security measures taken above are not foolproof; no website can guarantee that personally identifiable information will be protected in all situations. Therefore we can only state that we will make a reasonable effort to protect from unauthorized access the information that you provide, and that if we are notified of a breach, we will comply with applicable law. However, unless a statute provides you a right that cannot be waived, you specifically waive and covenant not to sue us for any data loss or breach of our system resulting in loss of personal information.

Sharing Required by Law

PGS will share your information in response to a valid court order or legal process served on us. PGS may also share your information or Donor information to conform to the law, investigate, prevent or take action regarding suspected or actual illegal activities. PGS may also share your information or Donor information if we deem it necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of PGS hosted websites and services.

Transfer to a Successor in Interest

Notwithstanding the above, in the case where PGS merges, sells our business, or otherwise transfers operational control of the business to a new owner, whether done directly or indirectly, you hereby authorize us to transfer your entire personal information to such purchaser, so long as such purchaser agrees to abide by the terms of this Privacy Policy.

Do Not Track Policy

Public Good honors DNT requests in the following manner and would like to inform you of the actions you may wish to perform on our platform that require tracking.

  • All online visitors are tracked anonymously by third-party service providers that Public Good uses to analyze site usage in an effort to optimize our platforms and products. This type of tracking does not identify you to any third parties nor does it enable any third party to communicate with or target specific marketing messages to you.
  • Visitors may also be tracked by PGS using a tracking cookie in order to optimize your experience on our platform. Cookies help us ‘remember’ certain things about you, like what actions you’ve already taken or what pages you’ve already seen. This type of tracking also does not identify you to third parties, nor does enable third parties to communicate with or market to you.
  • The following actions do require tracking that enables PGS to communicate with you and store personally identifiable information.
    • Signing up on the platform or logging in
    • Making a donation
    • Signing up for email
    • Following a Cause or Campaign

By performing these actions on our platform we assume you are waiving your DNT request. No personally identifiable information will ever be shared with third-parties without your consent.

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